FAQ

Authenticity

Yes, we guarantee the authenticity of all our limited edition sneakers .

Each shoe is carefully checked to ensure it is original and in perfect condition .

With every order from us you will receive a signed certificate of authenticity which confirms that this shoe has been thoroughly checked by us.

Order

To order products , simply browse our website and click on the product you want. Select the size and quantity you want and click "Add to Cart ". You can then proceed to checkout, enter your shipping and payment information and complete the order.

We process orders as quickly as possible. If you need to make changes to your order or cancel it, please contact our customer service immediately. We will do our best to help you as long as the order has not yet been shipped.

Personal Shopping

a, we offer special orders for certain shoes that are not available in our store.

On the Personal Shopping page you will find out exactly how it works.

If certain sizes of a shoe are sold out in our store, you can place an extra order.

On the Personal Shopping page you will find out exactly how it works.

The delivery time of an extra order may vary depending on the availability of the shoe and other factors. We will give you an estimated delivery time before you pay for the order

payment

We accept common payment methods such as credit cards (Visa, Mastercard, American Express), PayPal and Klarna

Shipment

Shipping times depend on your location and the shipping method you choose. After your order has been processed, you will receive a confirmation email with tracking information. Typically, shipping within Germany takes 2-4 business days, while international shipments can take 5-7 business days or longer.

Yes, we ship internationally. We strive to make our products available worldwide, but please note that some restrictions and customs regulations may apply depending on your destination.

Returns & Exchanges

Yes, we offer returns and exchanges provided the products are unworn and in their original condition with all tags and packaging. Please read our return policy on the website for more information and to initiate the return process.

Contact

You can reach us via the contact form on our website.